We are looking for a Payroll and Personnel Management Analyst responsible for managing payroll and employee administration processes, ensuring the accurate and timely payment of salaries, benefits, and payroll-related matters.

Key responsibilities include managing payroll incidents, employee onboarding and offboarding, vacation and leave records, employee files, and IMSS-related processes.

We are looking for an organized, analytical, and detail-oriented professional with experience in payroll and personnel administration, ideally within restaurants, hotels, hospitality, or other shift-based operations. Strong communication and follow-up skills are essential, as the role will work closely with Operations, Human Resources, Finance, and external service providers.

Who we are looking for

• Native Spanish; intermediate English preferred.
• Bachelor’s degree in Business Administration, Accounting, Human Resources, Industrial Relations, or a related field.
• 2–3 years of experience in payroll and personnel administration.
• Experience processing payroll, managing employee records, payroll incidents, onboarding, offboarding, and personnel changes.
• Knowledge of IMSS, INFONAVIT, FONACOT, IDSE, and SUA, as well as Mexican labor regulations.
• Understanding of employee benefits and payroll concepts, including tips, bonuses, overtime, and variable compensation.
• Previous experience in restaurants, hotels, hospitality, food & beverage, or other shift-based operations is preferred.
• Experience working with operational teams and high employee turnover environments; experience in Los Cabos or Baja California Sur is a plus.
• Intermediate to advanced Excel skills and experience with payroll and HR systems; ERP knowledge is preferred.
• Strong numerical and analytical skills, attention to detail, organization, and follow-up.
• Ability to handle confidential information and work effectively under payroll deadlines.
• Strong communication, problem-solving, service orientation, and ability to work with both operational and administrative teams.

Responsabilities

• Gestionar y dar seguimiento al proceso de nómina, asegurando el cálculo y pago correcto y oportuno.
• Recopilar, revisar y validar incidencias de personal, incluyendo faltas, vacaciones, incapacidades, horas extras y bonos.
• Gestionar altas, bajas y modificaciones salariales, así como movimientos ante IMSS, INFONAVIT y FONACOT.
• Mantener actualizados los expedientes y documentación laboral de los colaboradores.
• Llevar el control de vacaciones, permisos, incapacidades y movimientos de personal.
• Atender dudas de los colaboradores relacionadas con nómina, prestaciones y procesos administrativos.
• Elaborar reportes y controles de plantilla, incidencias y movimientos de personal.
• Coordinarse con Recursos Humanos, Finanzas y Operaciones para garantizar la correcta administración del personal.